Whether you’re inquiring about your order, exploring our collection, or simply wish to connect, we’re here for you. Feel free to reach out using the form below or through the contact details provided.
Email: contact@shopstaad.com
Customer Care Hours: Monday – Friday | 10 AM – 6 PM IST
Instagram: @shopstaad
At STAAD™, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, interact with us, or purchase our products.
We employ robust security measures to protect your data, including encryption, firewalls, and secure servers. While we strive to safeguard your information, no online transmission is 100% secure, and we cannot guarantee absolute security.
To exercise these rights, contact us at contact@shopstaad.com.
We use cookies to improve your browsing experience. Cookies allow us to remember your preferences and analyze website usage. You can control cookie settings in your browser.
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies.
STAAD™ aims to provide a child-friendly website filled with educational and engaging content. However, we strictly require that children access our website under the supervision of a parent or guardian. We do not knowingly collect personal information from children under the age of 13. If we become aware of any such data collected without proper consent, we will delete it immediately.
We may update this policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page, with the "Last Updated" date revised accordingly.
If you have questions, concerns, or requests related to this Privacy Policy, please contact us at: contact@shopstaad.com.
At STAAD™, we take pride in the craftsmanship and quality of our products. However, if for any reason you are not satisfied with your purchase, we’re here to help.
We offer direct exchanges for items that are defective, damaged, or if you need a different size. To initiate an exchange, email us at contact@shopstaad.com with your order number and the issue you’re facing. Our team will assist you with the process.
If you receive a defective or wrong item, please contact us within 48 hours of delivery with photos of the issue. We will resolve it promptly.
For any questions related to returns or exchanges, feel free to email us at: contact@shopstaad.com.
